• Location: Abu Dhabi, UAE
• Employment: Full Time, Contract Role
• Industry: AI and IT Company
• Sector: Government Entity
• Contract: 1 year – extendable
• Experience: 7–9 Years

Role Overview

Ensures controlled, compliant, and risk-assessed changes across enterprise IT environments.

Key Responsibilities

• Manage CAB approvals and change scheduling
• Verify change documentation and compliance
• Support rollback of failed changes
• Report on KPIs and change effectiveness

Required Skills & Certifications

• ITIL® 4 Specialist: Plan, Implement & Control
• Risk and impact assessment expertise
• Strong governance and documentation skills